At HIMSS19, Cerner unveils AI tool to fight physician burnout

Cerner today has debuted at HIMSS19 Chart Assist, a new AI-enabled workflow, to join a suite of systems designed to reduce physician burnout, enhance the clinician’s experience and increase productivity.

Cerner’s suite of AI-enabled systems goes beyond traditional processing and focuses on user efficiency to identify gaps and inconsistencies within the patient record, the vendor explained.

These advancements will help providers address patient care and validate diagnoses, ultimately helping to reduce the physician workload, while supporting the financial strength of the health system, the vendor contended.

“The healthcare environment is demanding, fast-paced and can take an emotional toll on clinicians; Cerner has set out to make the physician experience easier with our AI technology,” said Dr. Jeffrey Wall, director and physician strategy executive at Cerner. “Some physicians express feelings of fatigue, frustration and disempowerment.”

This can have a real impact on their personal wellness and the quality of care they deliver to patients, Wall added. The new AI-driven advancement will complement Cerner’s existing workflows to enhance the physician experience with the goal of bringing real change to the industrywide challenge of physician burnout, he said.

Recently, Cerner participated in a study reported by MedStar Health that is designed to help push for changes to address risks to patient safety and clinician burnout. Cerner has been actively engaged in addressing burnout as an industry challenge, with focus on engaging the physician in the building of EHR workflows to better reflect how they deliver care, the vendor said.

The use of analytics, research and feedback are key to continuously optimize systems to deliver a more personalized and intuitive care delivery experience, the vendor added.

“With hundreds of millions invested in research and development, we’re evolving the EHR to deliver a more personalized and intuitive design,” Wall said. “Continued investment in AI-enabled workflows, machine learning solutions and natural language processing are key ways we’re committed to ensuring the EHR remains a tool that helps physicians do their jobs and deliver the best care.”

Cerner is in Booth 2941 at HIMSS19.

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